One of the original straps broke after about 6 months of use. Happy to see that replacement straps are sold. Works great.
My previous straps tore up and customer support sent me a replacement at no charge. This newer version looks a lot more durable!
We had to get new straps for our daughter's MacRide. They shipped them right away and were so helpful when we emailed about it. These ones seem to be better than the previous ones. We love our Mac Ride and so does our daughter! Thank you!
Got these as a replacement for the original strap that ripped. Great customer service. Only thing I would change is the bore hole is too big which lets them swing upside down every time the dude dismounts. The old pair held snug in the upright position and didn't require any positioning. The new ones work well with a wrap or two of tape to take up the extra room to stop them from flipping over.
The folks at Mac Ride responded quickly to my request for a replacement foot strap when I broke one. I had a pair of foot staps mailed to me free of charge and expediently, so I could get back on the trails with my daughter. Thanks Mac Ride for a great product and great service!